Terms & Conditions

1. General Information

These Terms & Conditions apply to all bookings made with Explorers Tours, based in Vourvourou, Halkidiki. By making a reservation, you confirm that you have read, understood, and agreed to these terms.

2. Booking & Payment

  • All bookings are subject to availability.

  • A reservation is considered confirmed only after full or partial payment is received.

  • We accept payments via credit card, bank transfer, or cash (where applicable).

  • Prices are listed in Euros (€) and include VAT.

3. Cancellation Policy

  • Free cancellation up to 48 hours before the activity.

  • Cancellations made less than 48 hours before the tour start time are non-refundable.

  • In case of no-show, the full amount is charged.

  • If we cancel due to weather or safety concerns, you will receive a full refund or the option to reschedule.

4. Weather Conditions & Safety

  • Activities may be adjusted or cancelled depending on weather and sea conditions.

  • Our team reserves the right to cancel any activity if it’s considered unsafe to proceed.

  • Safety instructions must be followed at all times. Participants not following rules may be excluded without refund.

5. Participant Requirements

  • All participants must be in reasonable physical condition.

  • Children under 16 must be accompanied by a parent or guardian.

  • Life jackets are mandatory and provided for all water activities.

  • Please inform us in advance of any medical conditions, allergies, or special needs.

6. Insurance & Liability

  • Participants join activities at their own risk.

  • Explorers Tours holds third-party liability insurance.

  • We are not responsible for any loss, damage, or injury unless caused by proven negligence.

7. Equipment

  • All equipment is regularly maintained and checked for safety.

  • Damage caused by misuse or negligence may be charged to the participant.

8. Use of Photos & Videos

  • During activities, we may take photos or videos for promotional purposes.

  • If you prefer not to appear, please inform our team before the activity starts.

9. GDPR & Data Protection

  • Personal data collected during booking is used solely for service provision and communication.

  • We do not share or sell personal data to third parties.

    1. General Information

    These Terms & Conditions apply to all bookings made with Explorers Tours, based in Vourvourou, Halkidiki. By making a reservation, you confirm that you have read, understood, and agreed to these terms.

    2. Booking & Payment

    • All bookings are subject to availability.

    • A reservation is considered confirmed only after full or partial payment is received.

    • We accept payments via credit card, bank transfer, or cash (where applicable).

    • Prices are listed in Euros (€) and include VAT.

    3. Cancellation Policy

    • Free cancellation up to 48 hours before the activity.

    • Cancellations made less than 48 hours before the tour start time are non-refundable.

    • In case of no-show, the full amount is charged.

    • If we cancel due to weather or safety concerns, you will receive a full refund or the option to reschedule.

    4. Weather Conditions & Safety

    • Activities may be adjusted or cancelled depending on weather and sea conditions.

    • Our team reserves the right to cancel any activity if it’s considered unsafe to proceed.

    • Safety instructions must be followed at all times. Participants not following rules may be excluded without refund.

    5. Participant Requirements

    • All participants must be in reasonable physical condition.

    • Children under 16 must be accompanied by a parent or guardian.

    • Life jackets are mandatory and provided for all water activities.

    • Please inform us in advance of any medical conditions, allergies, or special needs.

    6. Insurance & Liability

    • Participants join activities at their own risk.

    • Explorers Tours holds third-party liability insurance.

    • We are not responsible for any loss, damage, or injury unless caused by proven negligence.

    7. Equipment

    • All equipment is regularly maintained and checked for safety.

    • Damage caused by misuse or negligence may be charged to the participant.

    8. Use of Photos & Videos

    • During activities, we may take photos or videos for promotional purposes.

    • If you prefer not to appear, please inform our team before the activity starts.

    9. GDPR & Data Protection

    • Personal data collected during booking is used solely for service provision and communication.

    • We do not share or sell personal data to third parties.